Privacy Policy
 

Effective Date: June 3rd,2026

GM Towing and Recovery LLC respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting towing and recovery services.
 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
 

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Mailing address

• Vehicle information (make, model, VIN, license plate)

• Insurance information

• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Website usage data through cookies or analytics tools

Location Information

If you request roadside assistance or towing services, we may collect your location information to dispatch service providers accurately.
 

2. How We Use Your Information

We use collected information to:

• Provide towing, roadside assistance, and recovery services

• Process payments and invoices

• Communicate with customers regarding services

• Improve website functionality and customer service

• Respond to inquiries and support requests

• Maintain service records

• Comply with legal obligations and law enforcement requests

• Prevent fraud or unauthorized activity
   

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Employees and authorized contractors

• Dispatching services or affiliated towing providers

• Payment processors

• Insurance companies (when authorized or required)

• Law enforcement or government agencies when legally required

• Website hosting and technology service providers

All third parties are expected to maintain appropriate confidentiality and security measures.
 

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.
 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

6. Data Retention

We retain customer information only as long as necessary to:

• Provide services

• Maintain business and legal records

• Resolve disputes

• Enforce agreements

• Comply with legal obligations
   

7. Your Privacy Rights

Depending on your state or country of residence, you may have rights to:

• Request access to your personal information

• Request corrections or deletion

• Opt out of certain data uses

• Withdraw consent where applicable

To exercise these rights, contact us using the information below.
 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
 

9. Children’s Privacy

Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:
 

GM Towing and Recovery LLC
5905 Railroad Ave. Pasco WA 99301
Phone: 5095375146