Effective Date: June 3rd, 2026
 

Welcome to GM Towing and Recovery LLC. By accessing our website, requesting services, or using our services, you agree to these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or services.
 

1. Services Provided

GM Towing and Recovery provides towing, roadside assistance, vehicle recovery, transport, winching, lockout assistance, jump-starts, tire changes, fuel delivery, and related services.

All services are subject to availability, weather conditions, safety considerations, and equipment limitations.
 

2. Authorization for Service

By requesting service, you confirm that:

• You are the vehicle owner or authorized representative;

• You authorize us to tow, transport, recover, or service the vehicle;

• You understand that towing and recovery operations may involve inherent risks;

• You agree to pay all applicable fees and charges.

The Company reserves the right to refuse service for safety, legal, or operational reasons.
 

3. Pricing and Payment

Service pricing may vary depending on:

• Distance traveled

• Vehicle size and weight

• Time of day

• Recovery complexity

• Storage requirements

• Equipment used

• Emergency or after-hours service

Payment is due at the time services are rendered unless other arrangements are approved in writing.

We may accept:

• Cash

• Credit/debit cards

• Approved insurance billing

• Fleet account billing

Returned payments or chargebacks may result in additional fees.
 

4. Vehicle Storage

Vehicles stored at our facility may incur daily storage fees.

The owner is responsible for:

• Providing proof of ownership

• Valid identification

• Payment of all towing and storage charges before release

Unclaimed vehicles may be subject to lien sale procedures or disposal as permitted by applicable law.
 

5. Limitation of Liability

While we take reasonable care during towing and recovery operations, [Company Name] is not liable for:

• Pre-existing vehicle damage

• Mechanical failure

• Contents left inside the vehicle

• Delays caused by traffic, weather, or emergencies

• Damage resulting from circumstances beyond our control

Our liability, if any, shall be limited to the amount paid for the services provided unless otherwise required by law.
 

6. Customer Responsibilities

Customers agree to:

• Provide accurate service and vehicle information

• Remove valuables from the vehicle

• Ensure the vehicle is legally authorized for service

• Follow all safety instructions provided by Company personnel

Customers are responsible for any fines, penalties, or legal issues related to ownership or possession of the vehicle.
 

7. Website Use

By using our website, you agree not to:

• Use the site for unlawful purposes

• Attempt unauthorized access to systems or data

• Submit false service requests

• Interfere with website functionality

We reserve the right to suspend or terminate access for misuse.
 

8. Intellectual Property

All website content, including logos, text, graphics, and images, is the property of GM Towing and Recovery may not be copied, reproduced, or distributed without written permission.
 

9. Privacy

Your use of our website and services is also governed by our Privacy Policy.
 

10. Third-Party Services

We may work with third-party dispatch services, contractors, insurance companies, or roadside assistance providers. We are not responsible for delays or issues caused by third parties.
 

11. Indemnification

You agree to indemnify and hold harmless GM Towing and Recovering, its owners, employees, and affiliates from claims, damages, liabilities, and expenses arising from:

• Your misuse of our services;

• False information provided by you;

• Violations of law or these Terms.
   

12. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of Washington, without regard to conflict of law principles.
 

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on our website with a revised effective date.
 

14. Contact Information
 

GM Towing and Recovery LLC
5905 Railroad Ave. Pasco WA 99301
Phone: 5095375146